Privacy Policy

The General Data Protection Regulation (GDPR) covers personal data about you I collect, store and share with others.

 

Collecting your Data

  • I will collect your personal details (e.g. name, age/date of birth, any medical conditions relevant to counselling) and contact information (e.g. postal address, telephone number, email address) from your initial email, telephone call and our first therapy session.
  • I also, after each session, make brief hand-written notes.

 

Storing your Data

  • Your personal details are kept in paper form.
  • Your contact information is also kept in paper form and may also be kept electronically on my mobile (e.g. as records of phone calls and/or text messages) and computer (which might include external cloud storage – e.g. as records of emails).
  • If we agree to work together then we will both sign a contract, a copy of which is kept in paper form.
  • None of your personal information is stored on my website, other than to momentarily collect and send it to my email account if you use the Contact form.
  • Your session notes are kept in paper form.
  • All paper records are kept as hand-written notes which are stored in a locked cabinet. These are identified only with your initials and a reference number. They do not include your name.
  • I will delete any emails and/or texts between us as soon as appropriate, but certainly no later than within one month of the end of our sessions.
  • My professional insurance requires me to keep personal details and session notes for seven years. After this I will shred them.

 

Sharing your Data with Others

  • I will, from time to time, take session notes to supervision with a more experienced practitioner. This is standard practice for all psychotherapists and counsellors and is a professional requirement of my registration with UKCP, BACP and ACC. I will only refer to you by your Christian name, not your full name.
  • Your personal details and contact information will be shared with my Therapeutic Executor. This is another qualified therapist and they will only use that information to contact you in the event of my death or incapacitation.
  • If you are at serious risk of harm to yourself, preferably after discussing this with you, I may share your personal details and contact information with an emergency healthcare service (e.g. Mental Health Crisis Team; GP).
  • The contract explains the (very rare) circumstances in which it might be necessary for me to break confidentiality as a result of something you have told me during a session.

COVID-19

During Covid-19 restrictions, I am continuing to offer therapy via Zoom video, which I can help introduce you to if you are unfamiliar using. When appropriate, I will resume meeting in-person.

Please get in touch if you’d value support.

During this challenging time I am offering a free initial 20 minute meeting for individuals over 18 years old.